In brief, we assure users that this Software does not use advertising and does not sell or exchange your personal information with any other entity.
The personal information which you have submitted to the website on any page or form will only be used for the purpose for which it was collected as identified on the page or form. It will not be used for any other purpose and it will not be disclosed without your consent. The personal information you provide will be held by us and made available only to staff authorised to deal with the error indicated, or service requested, or information provided on the form. If you provide your contact details, we may contact you to provide feedback, or for further information regarding the form you have submitted. The provision of the information is voluntary, however, if you do not provide the information requested, we may not be able to provide you with service you are seeking. We will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information please Contact Us at admin[at]shivkrupanandfoundation[dot]org
Third Party Advertising
The Website does NOT use any Advertising and does not give, sell or exchange any information gathered from the Website visitors. However, the Website may link to external websites which may use advertising. We encourage visitors to check the Terms and Policies of any website that is linked from this Website.
We do not collect, sell, rent, or otherwise distribute email addresses or any other personal information. All discussions by email or on any other medium are seen only by authorised personnel who keep the communication confidential unless we obtain consent from you or the email itself contains a request to be forwarded to other persons.
Refund and Cancellation Statement
Due to the nature of charity donations and because Shree Shivkrupanand Swami Foundation regularly remits funds we are under no obligation to give refunds. Decisions on refunds will be at the discretion of Shree Shivkrupanand Swami Foundation’s management.
If a donation is refunded, the associated tax receipt is no longer valid so it should be securely destroyed. Please note it is your responsibility to submit only correct receipts to the Indian Income Tax Office.
Donations and Refunds
Shree Shivkrupanand Swami Foundation accepts all donations in good faith. Whilst we understand entirely that everyone has different preferences regarding donations and that sometimes it is not convenient to give, we will not refund a donation that has been knowingly and voluntarily given to us.
We will refund if there was an error made by Shree Shivkrupanand Swami Foundation or one of our Volunteers.
We will refund if the donation was provided by a vulnerable person.
We may refund if the donor entered the wrong amount.
We may refund if there are exceptional circumstances.
Should an error in the donation amount be detected and a request for refund made after 90 days have expired, Shree Shivkrupanand Swami Foundation regrets that we are unable to issue a refund.
Shree Shivkrupanand Swami Foundation is a non-profit charity organisation and we reserve the right to deduct any bank or transaction charges for any refund processed onto the donor.
Change of Mind about your Donation
Once you have donated to Shree Shivkrupanand Swami Foundation we cannot give refunds if you change your mind. For this reason that we ask that you make your decision to donate to us carefully.
Errors by Shree Shivkrupanand Swami Foundation
Should an error be made by Shree Shivkrupanand Swami Foundation, one of our representatives or our financial institution(s), we will process a refund as soon as possible when notification of the error is received, and all costs will be borne by Shree Shivkrupanand Swami Foundation.
Applying for a Refund
If you wish to apply for a refund please submit your request by providing your full name, full mailing address and phone number. Please include details of how you made the donation, the date and amount given and the circumstances justifying your request. Upon receipt we will review your application and respond within 2 business days. Once refund is approved, It will be deposited to your bank account within 5 to 7 working days.
Approval of refunds
If the donation amount is over INR 10,000 and/or exceptional circumstances are present, a refund request must be escalated and approved by the Chief Accounting Officer and the Director of Shree Shivkrupanand Swami Foundation.
Please send your request in writing to:
Shree Shivkrupanand Swami Foundation
Shivaji Park, Street No. 4/8,
Near Income Tax Society,
Raiya Road, Rajkot – 360005
Office: +91 98980 11555
Helpline: +91 76660 25555
If you would like to contact Shree Shivkrupanand Swami Foundation regarding any other query, please call our Supporter Relations Team on Guru Tattva Office: +91 98980 11555 or our Helpline: +91 76660 25555. You may also contact our Live Chat Support provided on our website www.gurutattva.org
This website does not sell any personal information regarding or gathered from the visitors of our Website.
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We use both session and persistent cookies on the Service and we use different types of cookies to run the Service. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
We employ customised statistic analytics which uses session cookies that expire after each session which we use to identify what country you visit from, what methods and how you come to visit our site, including whether you came direct to our site or from another website and the URL of that website. We also try to identify if you have visited us from a search engine such as Google or Bing and for what search string you used, or whether it was from a bookmark. We also follow and note the pages you visit. We may collect or store the Internet protocol address (IP) from which you visit. For security reasons, we may at times turn on our log analyser, to ascertain, where an attempted security breach is taking place and that will log IP’s.
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